Get in touch if you have a query about CON29DW products or DWSN

If you need to locate a CON29DW supplier – use the Find A Supplier postcode look-up, if you know which of our members you need to contact, use the direct links below.

Find a supplier
Contact DWSN directly
For any queries regarding DWSN – use the enquiry form below.
Find out about customer redress
If you need support or extra help with an existing CON29DW we set out the process for doing that here.

Know who you’re looking for already? Contact our members directly

Go to Geodesys member page.

Geodesys

Go to Northumbrian Water Property Solutions member page.

Northumbrian Water Property Solutions

Go to SafeMove member page.

SafeMove

Go to Severn Trent Searches member page.

Severn Trent Searches

Go to Source for Searches member page.

Source for Searches

Go to Southern Water LandSearch member page.

Southern Water LandSearch

Go to Thames Water Property Searches member page.

Thames Water Property Searches

Go to United Utilities Property Searches member page.

United Utilities Property Searches

Go to Wessex Searches member page.

Wessex Searches

Enquiry form

    Customer redress

    If you have an issue or concern about a CON29DW provided by a DWSN member, or concerns about the service you have received from a DWSN member, please follow this process:

    • tell your CON29DW provider of your concerns and then follow and complete the complaints procedure in the CON29DWs Terms & Conditions
    • if you are not happy with the final outcome of the complaints procedure, you can then take your concerns to The Property Ombudsman (TPO) who provide independent third-party adjudication on complaints.

    Still looking for answers? Read our FAQs

    For homebuyers
    Essential insights on the CON29DW Residential for homebuyers
    For residential conveyancers
    Key FAQs on the CON29DW Residential
    For commercial conveyancers
    FAQs on the CON29DW Commercial