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Top 5 tips for speedy CON29DW returns

7th June 2024
DWSN news
Industry briefing

To celebrate the 10th anniversary of the Drainage and Water Searches Network (DWSN) we are developing a series of webinars delving into the questions contained within a CON29DW search. Our first webinar, Top 5 tips for speedy CON29DW Returns, is now available on the DWSN YouTube Channel. It gives you insights into the key areas to focus on and answers questions raised by conveyancers during the session.

A briefing document, Top 5 tips for speedy CON29DW returns, provides details on those Top 5 Tips, but in summary:

Tip 1: Quality information upfront
• Clean address
• Plan matches address
• Not our area. Use the postcode checker tool on
• Correct product ordered. Before submitting, confirm whether it is a residential or commercial property.

Tip 2: Where to order from?
• Find the correct CON29DW supplier at, including NAVs, and clarity for when the address borders two regions.

Tip 3: Common queries that slow the search return
• Address queries
• Billing queries
• Land@ searches may include buildings within the boundary

Tip 4: Commercial vs Residential
• Select the right product for your search requirements
• A residential property used for commercial lettings, such as holiday lets or Airbnb, would be a commercial property.
• The CON29DW Commercial also includes additional questions.

Tip 5: Support available
• If you have any detailed queries about a particular water or drainage area or issue – do contact your local provider, they have specialist expert teams who will be able to help you.

View the webinar video here. You can also find more videos on the DWSN YouTube Channel, these are great for induction packs and team updates.